Privacy & Cookies
Privacy & Cookies
Willow Banyan Limited
Company number: [insert]
Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: grace@willowbanyan.co.uk
Data Controller: Grace Looi
We are committed to protecting your personal data and handling it in a lawful, fair, and transparent way in accordance with UK GDPR and the Data Protection Act 2018.
We may collect:
name and contact details
postal address
property ownership information
title numbers and site boundaries
correspondence (letters, emails, call notes)
optional demographic information
basic website analytics (non‑identifying)
We do not collect special category data unless you voluntarily provide it.
We may obtain data from:
you directly (post, email, phone)
Land Registry
planning portals
local authority records
publicly available sources
referrals
website contact forms
We process data under:
Legitimate Interests — contacting landowners, assessing land opportunities, responding to enquiries, maintaining business records
Consent — when you voluntarily provide information
Legal Obligation — tax, accounting, and regulatory compliance
We use your data to:
contact landowners
assess planning uplift opportunities
provide consultancy services
respond to enquiries
maintain accurate business and financial records
support community‑focused projects (CIC activities)
We do not sell or share your data with third‑party marketers.
General enquiries: 12 months
Landowner correspondence: 3 years
Consultancy records: 6 years
CIC project data: as required by funders or safeguarding rules
You have the right to:
access your data
correct inaccurate information
request deletion
object to processing
restrict processing
withdraw consent
complain to the ICO
We respond within 30 days.
We use:
encrypted devices
secure cloud storage
password‑protected systems
restricted access
secure mail handling
no business data stored at home
ICO Registration Number: [add once registered]
We are contacting you because you are listed as the owner or representative of land or property that may have planning or development potential.
We process your information under Legitimate Interests (UK GDPR Article 6(1)(f)) to:
identify land with planning uplift potential
offer advisory services
provide relevant information to landowners
We always balance our interests with your rights and expectations.
your name
your postal address
property ownership details
title numbers
correspondence you send to us
Land Registry
planning portals
local authority data
publicly available sources
postal replies
If you reply by post:
mail is received at our registered office
securely scanned and forwarded
physical documents are stored securely or destroyed after scanning
We do not store business correspondence at our home address.
You may request access, correction, deletion, or object to processing at any time.
Cookies are small text files stored on your device to help websites function properly.
Required for the website to operate.
Used to understand:
which pages are visited
how long visitors stay
general site performance
These do not identify you personally.
We do not use:
advertising cookies
tracking pixels
remarketing tools
You can block or delete cookies via your browser settings.
Blocking essential cookies may affect site functionality.
Embedded tools (e.g., maps, forms, videos) may set their own cookies.
We only use reputable providers that comply with UK GDPR.
Willow Banyan Limited
Email: grace@willowbanyan.co.uk
Postal: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ